Store Policy
Thank you for choosing Nuviko Pet for your artisanal pet accessories. Please note that to maintain our standards of quality and exclusivity, we do not offer refunds, returns, or exchanges at this time. We encourage our customers to review their selections carefully before finalizing their purchase.
Terms & Finality
- Can I exchange an item? No, all sales are final and exchanges are not supported.
- What if I change my mind? We do not offer returns or refunds; every purchase is committed.
- Are there any exceptions? To ensure the highest hygiene for all pets, we strictly enforce our no-return policy.
Store Policy & FAQ
Can I exchange my item?
Unfortunately, we do not accept exchanges. We recommend carefully checking the sizes and details before finalizing your purchase.
Refund & Return Policy
Nuviko Pet takes pride in the artisanal quality of each accessory. Due to the nature of our products, please note that we do not offer refunds, returns, or exchanges. All sales are final
What does 'Final Sale' mean?
It means that once payment is made, the item is yours. Returns or cancellations are not permitted after the order has been shipped.
What if the item arrives damaged?
Although all sales are final, customer satisfaction is our priority. If there is a manufacturing defect, please contact us at nuvikopet@outlook.fr